Hanley Wood Market Intelligence Online Privacy and Security Policy

Our Philosophy

Hanley Wood Market Intelligence has developed this privacy policy to demonstrate our firm commitment to your privacy and security. As such, we give you the power to decide how much information you provide combined with the ability to view or update your information at any time. All transactions with Hanley Wood Market Intelligence are designed to empower your business decisions.

Information We Collect

We need your e-mail address and a password of your choosing, to set-up and login to your account.

Periodically, we may also ask for other information as part of a survey. It is not mandatory for you to answer these questions. If you decide to answer these questions, your individual answers will remain confidential. We will only use non-personally identifiable survey information in the aggregate to study statistical results.

We collect traffic patterns and site usage information throughout our site. As part of this we collect non-personally identifiable information, such as the URL last visited prior to entering our site, type of internet browser, IP address, and the URL visited upon leaving out site if it is a link from, or advertiser on our site. In addition, we use Cookies to assign a unique, random number to identify your computer. Cookies, by themselves, cannot identify you or any other individual using your computer. Cookies allow us to keep track of shopping carts, login information (for increased security), and site traffic patterns and usage.

How We Use Your Information

At Hanley Wood Market Intelligence we continuously strive to improve your experience on our site. To do so, we internally use identifiable information to personalize the customer experience and to improve our content and product offering, marketing and promotional efforts, and site design and layout.

We develop summary-non individual-reports about our customers. Although these reports may be shared with our partners or advertisers, we will never disclose personally identifiable statistics.

Disclosure of your Information

We do not sell or rent any personally identifiable information about you to any third party. We may share non-personal, aggregate information regarding customer demographics, traffic patterns, sales, and site usage with our partners or advertisers. We will never willfully disclose personally identifiable information about our customers to any third party without our customers' prior consent. We are required to share certain information with our partners, in accordance with our Security Policy. Certain information will never be disclosed, including your password.

In special cases Hanley Wood Market Intelligence may believe it is necessary to disclose identifiable information in order to identify, contact or bring legal action against someone who may be violating or causing injury to or interference with Hanley Wood Market Intelligence's rights or property, other users, or any other party that could be harmed by such activities. We may also disclose or access personally identifiable information when we believe in good faith that the law requires it.

Other companies that have links or do advertisements on our site may collect information about you when you click on their advertisement or link. We do not control the collection of this information and suggest you read the privacy statements of each of these companies.

Changing Your Personal Information

You may correct and update your information at any time. All you have to do is go to View Account and choose e-mail address and password to edit the information.

Deactivating Your Name

At any time, you can at any time deactivate your name from our customer database by e-mail at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . Deactivation of your name will not remove your previous transaction history. However, this information will be stored by your unique number associated with your Cookie, not by any individually identifiable information. This information will not be able to be reactivated at such time.

For accounting, legal, and customer service reasons you cannot completely delete personal information entered to establish your first and subsequent purchases.

Your Consent

By using the Hanley Wood Market Intelligence web site and the services available to you on our site, you consent to the collection and use of your information as described above. If we change our privacy policy, we will immediately post the changes on this page so that you are always aware of our policies.

Links on our Site

Hanley Wood Market Intelligence has provided links to various sites that we believe provide valuable information to you, our viewer. However, we are not responsible for the privacy practices, content, or actions of such web sites.

Security Policy

How We Protect Your Information:

We utilize all appropriate security and encryption methods provided by VeriSign™ and Authorize.net™. Hanley Wood Market Intelligence uses Secure Socket Layer (SSL) technology, a security standard supported by Microsoft Internet Explorer (3.0 and higher) and Netscape Navigator (2.0 and higher), whenever sensitive information is transmitted between your browser and our network and when we transmit between our network and Authorize.net™. Furthermore, your credit card and other personal information will be (a) encrypted (using 128-bit encryption) when transmitted through any part of our computer network, (b) secured behind a computer firewall when retained in our electronic files and (c) protected by password thereby accessible only by entering your user name and password.